BFN Truck Shop

BFN Truck Shop started as an online truck parts dealer before transitioning into the Paint-to-Match (PTM) business in 2017. Since then, we've sold thousands of custom-painted parts to customers around the world.

We specialize in OEM parts, with select aftermarket options depending on the product. Unless otherwise noted, our prices include the part, custom paintwork, and shipping. Due to logistical considerations, we do not paint customer-supplied parts.

Need to reach us?

Email us at support@bfntruckshop.com or text (954) 418-2636. This number connects directly to BFN Truck Shop. Text messages are preferred over phone calls.

Once you successfully place an order with BFN Truck Shop, Shopify automatically sends an order confirmation email to the email address provided during checkout.

Your confirmation includes your order number, purchased items, and order details. This email confirms that your order has been received and entered into our system.

If you don't receive your confirmation within a few minutes, please check your spam or junk folder and verify that you entered the correct email address at checkout.

Still need assistance? Contact us at support@bfntruckshop.com with your name and order details, and we'll be happy to help.

Please note: Your order confirmation is not a shipping notification. Since our products are custom-painted and made to order, you'll receive a separate notification with tracking information once your order ships.

Our current estimated production lead time is approximately 30 days for custom-painted products. This is an estimate, not a guaranteed completion or delivery date.

Every order is custom-painted to your specifications. Some orders may be completed sooner, while others may require additional time depending on our current workload, product complexity, and OEM part availability.

We take pride in the quality of our work and will never sacrifice craftsmanship just to rush an order. Quality takes time, and we believe the finished product is worth the wait.

Once your order is completed and shipped, you'll receive a shipping confirmation email with tracking information. Please remember that shipping transit time is additional to the estimated production time.

Important: Custom-painted products are made specifically for your order and are non-refundable, subject to our posted return policy and applicable law.

Because our products are custom-painted specifically for each customer, we encourage you to review your order carefully before completing your purchase.

Before production begins:

If you need to cancel your order, please contact us as soon as possible at support@bfntruckshop.com, preferably within 48 hours of placing your order.

If production has not started, we may approve your cancellation. Approved cancellations are subject to a 4% processing fee, deducted from the refund amount, as outlined in our cancellation policy.

Once production begins:

Once work has started on your custom-painted parts, your order can no longer be canceled or refunded due to a change of mind.

We are a small business, and each custom order requires time, materials, and preparation. We appreciate your understanding and support.

This policy does not limit any rights or remedies provided by applicable law, including those relating to defective or incorrectly supplied products.

At BFN Truck Shop, we take pride in the quality and craftsmanship of our custom-painted parts.

Paintwork Coverage

We evaluate paint-related concerns on a case-by-case basis. If your BFN-painted part experiences an issue related to paint preparation or adhesion within one year of your order date, we will refinish the affected part at no charge, provided the issue qualifies under our coverage terms.

What's Not Covered

Damage caused by road debris, rock chips, scratches, impacts, improper installation, improper care, chemicals, or other external factors is not covered. However, we may be able to refinish damaged parts at a reasonable cost.

Shipping for Approved Claims

Customers are responsible for shipping the affected part back to BFN Truck Shop. For approved paintwork claims, BFN Truck Shop will cover the return shipping cost to send the refinished part back to the customer.

Please contact support@bfntruckshop.com before returning any parts so we can review the concern and provide instructions.

Paint Protection Film (PPF)

We strongly recommend Paint Protection Film (PPF) for forward-facing painted surfaces, including grilles, emblems, mirror caps, and other areas exposed to road debris.

If you plan to apply PPF to a BFN-painted part, please wait at least 30 days after receiving the part before installation and consult your PPF installer for their recommendations.

This coverage does not limit any rights or remedies available under applicable law.

No. BFN Truck Shop does not offer painting services for customer-supplied parts.

Due to the logistics involved with receiving, inspecting, tracking, and handling individual customer components, we exclusively paint parts sourced directly through our business.

Our custom-painted products are supplied using genuine OEM parts, with select aftermarket options available where specified. Each part is professionally prepared, painted, and finished by BFN Truck Shop before being shipped directly to you.

This process allows us to maintain consistent quality standards and deliver the professional finish our customers expect.